Returns & Exchanges
At MYSTIC, we stand behind our gear; if your equipment doesn't help you reach your peak performance, you can return it within 30 days of purchase for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Log into your MYSTIC account and select the items from your order history that you wish to return or exchange.
- 2.Prepare the Package
Place the unworn sports gear in its original packaging with all tags attached to ensure a smooth inspection process.
- 3.Attach the Label
Download and print your prepaid shipping label from our portal and securely affix it to the outside of your return parcel.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy until your refund is processed by our team.